1. CHOose your trip
According to your criterias and budget:
* with our filters
* and our page HOW TO CHOOSE YOUR TRIP
- Per type of trip : SELF-GUIDED with a ROAD-BOOK, or with a GUIDE
- Per activity : WALKING or CYCLING
- Per length
- Per physical LEVEL : from EASY to CHALLENGING
- Per COMFORT : from SIMPLE to PRESTIGE
- In the TRIP INFO section, you will find all additionnal info on your trip : what's included or not, etc ..
2. CUSTOMIZE YOUR TRIP
- Wish to privatize a GUIDED or create your own SELF-GUIDED trip ?
- You already have a group of friends or family ?
- You have an active vacation idea in Provence ?
We can customize a TAILOR-MADE holiday for you and your group in 24 hours, according to your CRITERIAS and BUDGET !
- Create your ACCOUNT on our website to be able to proceed to your reservation request
- Via your ACCOUNT, you can anytime :
* have a look at the detailed day by day of your itinerary, your extension(s), your pre-tour-information document, your invoice ..
* book an extra night - transfer - extension
4. YOUR BOOKING REQUEST ON-LINE
Fill-in the booking form
For the GUIDED trips
- Choose one of our selected departure date
- Choose your type of room: single (with supplément), double, twin
- If you travel SOLO, you can choose either a twin-shared room (shared with another traveller of the same sex) or choose a single room with supplement
For the SELF-GUIDED trips
- Choose your departure date
- Choose your type of room : single (with supplement), double, twin
- Choose your comfort: from SIMPLE to PRESTIGE
- If you travel SOLO, the trip rate will be different : contact us !
5. PAYMENT OF THE DEPOSIT
For all booking request, you have to pay a deposit :
- 20% for our trips for our on-line catalogue trips
- 50% for the tailor-made customized trips
You can pay on-line (secured payment):
- By credit card: Visa – Mastercard - carte Bleue
- Via paypal: with American Express, and many other credit cards
6. WE CHECK THE AVAILABILITY & CONFIRM YOUR BOOKING
- We check the availability and come back to you shortly with your booking confirmation
- If needed, we inform you and ask for your agreement for:
* any hotel & type of room change
* any program change
* any supplement
7. YOUR EXTENSIONS - EXTRA NIGHTS & TRANSFERS
At any time, you can choose & ADD an extension, an extra night or an extra transfer
- You just have to connect yourself on your ACCOUNT and proceed to your request
- We'll check the availability and let you know shortly
8. PREPARE YOUR TRIP : your pre-tour information document
Connect yourself on your ACCOUNT to upload the PRE-TOUR INFO DOCUMENT of your trip that gives you information on:
- The detailed day by day of your trip
- How to prepare your trip: necessary equipement, etc ..
- Read it CAREFULLY: you will find all the answers to your questions!
- Let us know if you have extra questions
- On GUIDED trips : we'll inform you if the trip is guaranteed at the latest at D-45
9. payment of your balance at d-60
- The balance of your trip has to be paid at the latest at D-60 before your departure date
- Connect yourself to your ACCOUNT to pay on-line (secured payment)
You also have the possibility to pay in several times if wished
- If you book a trip AT THE LAST MINUTE, you will have to pay the total of your trip right away, once the trip confirmed
10. FOR THe SELF-GUIDED TRIPS = SENDING OF THE ROAD-BOOK BY POST
We will send by REGULAR POST at your home postal adress – at the latest 49 days prior to your departure – your full travel kit that includes:
- Your road-book
- Your vouchers and luggage tags
- If you have booked a LAST MINUTE reservation, your travel kit will be waiting for you at your first accommodation in Provence
11. START OF YOUR TRIP
For the GUIDED TRIPS
- The meeting with your guide is mentionned on your pre-tour-information document
For the SELF-GUIDED TRIPS
- Your trip generally starts with a transfer, or at your first accommodation
12. during your trip
- We remain at your disposal with a 24-hour hot line number for the emergencies
13. END OF YOUR TRIP
- Take the time to fill your FEED BACK FORM – via your ACCOUNT: It will only takes you 2 mn!
- Share with us your experience, your comments and remarks: thanks to your feed back, we constantly improve the quality of our trips ..
BON VOYAGE ..