The Provence specialists | As a couple, family or small group , discover Provence !
How to choose your trip
The Provence specialists | As a couple, family or small group , discover Provence !
The Provence specialists | As a couple, family or small group , discover Provence !
How to choose your trip
The Provence specialists | As a couple, family or small group , discover Provence !
The Provence specialists | As a couple, family or small group , discover Provence !
How to choose your trip
The Provence specialists | As a couple, family or small group , discover Provence !
How to book from A - Z

How to book from A - Z

soustitreAll you need to know to book a trip with Walk Inn Provence !
How to book from A - Z

1. CHOose your trip

According to your criterias and budget:
* with our filters
* and our page HOW TO CHOOSE YOUR TRIP 

  • Per type of trip : SELF-GUIDED with a ROAD-BOOK, or with a GUIDE
  • Per activity : WALKING or CYCLING
  • Per length
  • Per physical LEVEL : from EASY to CHALLENGING
  • Per COMFORT : from SIMPLE to PRESTIGE
  • In the TRIP INFO section, you will find all additionnal info on your trip : what's included or not, etc .. 

2. CUSTOMIZE YOUR TRIP 

  • Wish to privatize a GUIDED or create your own SELF-GUIDED trip ?
  • You already have a group of friends or family ?
  • You have an active vacation idea in Provence ?

We can customize a TAILOR-MADE holiday for you and your group in 24 hours, according to your CRITERIAS and BUDGET !

3. CONNECT-YOURSELF

  • Create your ACCOUNT on our website to be able to proceed to your reservation request
  • Via your ACCOUNT, you can anytime :
    * have a look at the detailed day by day of your itinerary, your extension(s), your pre-tour-information document, your invoice ..
    * book an extra night - transfer - extension

4. YOUR BOOKING REQUEST ON-LINE

Fill-in the booking form

For the GUIDED trips

  • Choose one of our selected departure date
  • Choose your type of room: single (with supplément), double, twin
  • If you travel SOLO, you can choose either a twin-shared room (shared with another traveller of the same sex) or choose a single room with supplement

For the SELF-GUIDED trips

  • Choose your departure date
  • Choose your type of room : single (with supplement), double, twin
  • Choose your comfort: from SIMPLE to PRESTIGE
  • If you travel SOLO, the trip rate will be different : contact us !

5. PAYMENT OF THE DEPOSIT

For all booking request, you have to pay a deposit :

  • 20% for our trips for our on-line catalogue trips
  • 50% for the tailor-made customized trips

You can pay on-line (secured payment):

  • By credit card: Visa – Mastercard - carte Bleue
  • Via paypal: with American Express, and many other credit cards

6. WE CHECK THE AVAILABILITY & CONFIRM YOUR BOOKING

  • We check the availability and come back to you shortly with your booking confirmation
  • If needed, we inform you and ask for your agreement for:
    * any hotel & type of room change 
    * any program change  
    * any supplement  

7. YOUR EXTENSIONS - EXTRA NIGHTS & TRANSFERS

At any time, you can choose & ADD an extension, an extra night or an extra transfer

  • You just have to connect yourself on your ACCOUNT and proceed to your request
  • We'll check the availability and let you know shortly 

8.  PREPARE YOUR TRIP : your pre-tour information document

Connect yourself on your ACCOUNT to upload the PRE-TOUR INFO DOCUMENT of your trip that gives you information on:

    • The detailed day by day of your trip 
    • How to prepare your trip: necessary equipement, etc ..
    • Read it CAREFULLY: you will find all the answers to your questions! 
    • Let us know if you have extra questions
  • On GUIDED trips : we'll inform you if the trip is guaranteed at the latest at D-45

9.  payment of your balance at d-60

  • The balance of your trip has to be paid at the latest at D-60 before your departure date
  • Connect yourself to your ACCOUNT to pay on-line (secured payment
    You also have the possibility to pay in several times if wished 
  • If you book a trip AT THE LAST MINUTE, you will have to pay the total of your trip right away, once the trip confirmed

10.  FOR THe SELF-GUIDED TRIPS = SENDING OF THE ROAD-BOOK BY POST

We will send by REGULAR POST at your home postal adress  – at the latest 49 days prior to your departure – your full travel kit that includes:

  • Your road-book
  • Your vouchers and luggage tags
  • If you have booked a LAST MINUTE reservation, your travel kit will be waiting for you at your first accommodation in Provence

11. START OF YOUR TRIP

For the GUIDED TRIPS

  • The meeting with your guide is mentionned on your pre-tour-information document

For the SELF-GUIDED TRIPS

  • Your trip generally starts with a transfer, or at your first accommodation

12. during your trip

  • We remain at your disposal with a 24-hour hot line number for the emergencies

13. END OF YOUR TRIP

  • Take the time to fill your FEED BACK FORM – via your ACCOUNTIt will only takes you 2 mn! 
  • Share with us your experience, your comments and remarks: thanks to your feed back, we constantly improve the quality of our trips ..

BON VOYAGE ..